2026-08-10 12:50 UTC · Community Announcements · Dandylion
Hello,We identified an issue that caused the game client to crash following today's bug-fix patch at 5:53 PM KST (4:53 AM EDT / 1:53 AM PDT).The development team has addressed what we believe to be the cause of the issue, and we have just released a new client update containing the fix.If you have been experiencing frequent client crashes since today's update, please make sure to update your game client to the latest version before launching the game.If you continue to experience the same issue even after applying this update, please refer to the instructions below and send your log files to t
2026-08-07 19:10 UTC · Community Announcements · Dandylion
Hello, everyone. This is the TROUBLESHOOTER development team.First and foremost, we sincerely apologize for not sharing any development updates with you for such a long time.We know very well how much your interest and support mean to a small team like ours.Even so, due to circumstances within the development team, we were unable to keep you updated for quite some time. We take full responsibility for falling short in this regard.Though long overdue, we would now like to share with you the journey our team has taken over the past ten months, one step at a time.1. The Development Team's Situati
2026-05-13 06:55 UTC · Community Announcements · Dandylion
Hello everyone, this is Troubleshooter development team.As previously announced, online service maintenance will be conducted according to the following schedule:Daylight saving time is not applied.Date: May 13th, 2026Wednesday 08:00 ~ 10:00 CETWednesday 16:00 ~ 18:00 JSTTuesday 23:00 ~ 01:00 PSTWednesday 07:00 ~ 09:00 UTCWe would like to inform you of the changes and fixes implemented in this update:Added:Added the Only incomplete Workmanship filter to the item crafting window.Added an option to equip characters with random costumes when starting a mission.- When this option is active, charac
2026-05-12 06:39 UTC · Community Announcements · Dandylion
Hello everyone, this is Troubleshooter development team.We are going to have a maintenance for system stabilization for system and fixing some bugs.The maintenance schedule is as follows:Daylight saving time is not applied.Date: May 13th, 2026Wednesday 08:00 ~ 10:00 CETWednesday 16:00 ~ 18:00 JSTTuesday 23:00 ~ 01:00 PSTWednesday 07:00 ~ 09:00 UTCWe will continue to do our best to ensure that you can use Troubleshooter more stably and enjoyably.Thank you.
2025-12-24 09:23 UTC · Community Announcements · Dandylion
Hello, this is the Troubleshooter development team.We hope you’re all having a warm and happy end of the year. Thanks to your continued support, we’ve been spending our days enjoying the development process as well.With the year-end holidays approaching, our development team will be taking a longer break starting tomorrow through January 5th. That said, some team members will be taking turns to monitor things, so please feel free to continue sending us your feedback and suggestions as usual. Responses may be a bit slower than normal, but we’ll do our best to get back to you.Once everyone retur
2025-11-26 07:18 UTC · Community Announcements · Dandylion
Hello everyone, this is the Troubleshooter development team.As previously announced, online service maintenance will be conducted according to the following schedule:Daylight saving time is not applied.Date: November 26th, 2025Wednesday 09:00 ~ 11:00 CETWednesday 17:00 ~ 19:00 JSTWednesday 00:00 ~ 02:00 PSTWednesday 08:00 ~ 10:00 UTCHere are some fixed bugs and changes made in this update:The abilities of equipment used by mechanical units have been slightly adjusted downwards.Fixed a bug that effect of Weight of Life, Berke's individual mastery, didn't affect to whole ally.Fixed a bug that Du
2025-11-24 08:28 UTC · Community Announcements · Dandylion
Hello everyone, this is the Troubleshooter development team.We are going to have a maintenance for system stabilization for system and fixing bugs.The maintenance schedule is as follows:Daylight saving time is not applied.Date: November 26th, 2025Wednesday 09:00 ~ 11:00 CETWednesday 17:00 ~ 19:00 JSTWednesday 00:00 ~ 02:00 PSTWednesday 08:00 ~ 10:00 UTCWe will continue to do our best to ensure that you can use Troubleshooter more stably and enjoyably.Thank you.
2025-10-27 08:00 UTC · Community Announcements · Dandylion
Hello, this is the Troubleshooter development team. We hope you are doing well.Meanwhile, we spent the last four months solving various problems that we encountered while developing new functions for our sequel. We faced many unexpected challenges, each one demanding and exhausting to resolve.Nevertheless, we are trying our best, step by step, to present you with another amazing adventure. In this post, we’d like to share what we’ve been working on over the past four months. 1. Finalization of the Character ConceptIn our last post, we revealed 5 of our main casts - Ari, Hannah, Azul, Faye, and
2025-09-22 03:38 UTC · Community Announcements · Dandylion
Hello everyone, this is the Troubleshooter development team.Currently, online mode is servicing without maintenance for a long period.To maintain stable service going forward, we have determined that interim maintenance is necessary and will be conducted according to the following schedule:Daylight saving time is not applied.Date: September 22nd, 2025Monday 08:00 ~ 11:00 CETMonday 16:00 ~ 19:00 JSTMonday 23:00 ~ 02:00 PSTMonday 07:00 ~ 10:00 UTCThe following issues and changes have been applied during the last server operation period.Bugs:Fixed a bug that 'Auto Revenge Shot' didn't consume fue
2025-06-24 10:20 UTC · Community Announcements · Dandylion
Hello everybody, this is the Troubleshooter development team.There was an issue with the North American servers around 7pm today (24th June, GMT+9).The issue has now been resolved and the game can be played normally.We will work harder on internal verification to prevent the same issue from happening again in the future.We're really sorry for your inconveniences.Thank you.
2025-06-05 12:27 UTC · Community Announcements · Dandylion
Hello, this is the Troubleshooter development team. We hope you’ve all been doing well. Thanks to your continued support, we’ve been able to focus fully on the development of our upcoming title, Troubleshooter: Banished Children, and we sincerely thank you for that. That said, we apologize for not being able to respond to your valuable feedback on the current game as promptly as we’d like. Once Banished Children is released and development reaches a more stable point, we promise to apply the experience and knowledge we’ve gained to improve the original game as well. Now, we’d like to share wit
2025-03-10 03:12 UTC · Community Announcements · Dandylion
Hello, this is the Troubleshooter development team. First and foremost, we sincerely apologize for the North American server not functioning properly over the past two days. Due to our negligence, this issue persisted longer than it should have as it occurred over the weekend. We have now identified the cause of the problem, resolved it, and are working on measures to ensure that it does not happen again. We deeply regret the inconvenience this has caused to those who enjoy the online mode. Once again, we offer our sincerest apologies for this situation.
2025-03-07 10:00 UTC · Community Announcements · Dandylion
* The following updates are functional updates of the recently released modding tool. It does not include updates to game content. * The functionality of the modding tool that is added and changed afterwards is described in the Workshop of the sub-forum, not in the notice. Hello everyone, this is the Troubleshooter development team. Modding tool has been updated. If you are working on it, please save your works and update the tool. 1. Modding tool now detects your own Lua script, stage files and UI(=CEGUI) files. * The data in these files are hard to edit on the tool. But there were lots of mo
2025-02-25 06:33 UTC · Community Announcements · Dandylion
{STEAM_CLAN_IMAGE}/31614849/72f70cc6664732aa758542b88c0441904d7adc9e.jpg Hello everyone, this is the Troubleshooter development team. We’re here to share another update on the development progress of 'Troubleshooter: Banished Children' over the past three months! 1. Confirmation of the Main Character Concept We have reworked some of our character concept arts to better fit our current setting and storyline. The following two costumes will be used as the default outfits for Aurora and Hannah. We'll do our best to bring other costumes to life as well. (1) Aurora's Summer/Winter Outfits Aurora, w
2025-02-20 08:41 UTC · Community Announcements · Dandylion
Hello everyone, this is the Troubleshooter development team. We beg to inform you that the game contents update and system maintenance. During the maintenance, players who use the Online mode can't play the game. Please end the game normally before the maintenance begins. During the maintenance, players who use the Offline mode can play the game. Maintenance Schedule Daylight saving time is not applied. Date: February 20th, 2025 Thursday 10:00 ~ 12:30 CET Thursday 17:00 ~ 19:30 JST Thursday 01:00 ~ 03:30 PST Thursday 08:00 ~ 10:30 UTC Update Details: Steam Workshop opens. A portion of data of
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