Every appinfo change SteamRaw has observed, grouped by changelist. Tags, features, languages, builds, depots, prices and any other key Steam publishes. Tracking since 2026-09-11 21:01 UTC.
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2021-10-18 17:19 UTC · Community Announcements · [ICE] Daemsco
Hey everybody! It’s that time of year when sales come at you fast, so here’s another one! From now until October 25th, we’re a part of the Iceberg Interactive Publisher Sale. You can grab a ton of great titles at up to 90% off. {STEAM_CLAN_IMAGE}/41241215/716e7990339faeb270f5a9e487a4f9c8fc4b89cc.png Tell your friends/family/cat/lizard -- you can pick up Tech Support: Error Unknown at 70% OFF for a full week! https://store.steampowered.com/app/781480/Tech_Support_Error_Unknown/
2019-05-06 12:57 UTC · Community Announcements · Moonsugar
https://steamcdn-a.akamaihd.net/steamcommunity/public/images/clans/32077085/9be178f37fb04acd45cbc0e550767249122a559a.jpg We have just launched a new ‘Endless Challenge Mode’ and ‘Zen mode’ update! In the ‘Endless Challenge’ mode, you will fight to reach the top of the online leaderboards; taking on 3 different challenges, each with 2 levels of difficulty. The challenges you can compete in are: Speed: complete as many tickets as you can within 10 minutes. Time: earn a target amount of money as fast as possible by completing tickets. Perfection: respond to as many customers as you can but don’t
2019-03-07 16:21 UTC · Community Announcements · KevWatch
Hey everyone, We've been reading all of your comments, praise, criticisms and bug reports, and I want to thank you for your passion concerning the game. https://steamcdn-a.akamaihd.net/steamcommunity/public/images/clans/32077085/275814fd922a05f638b5ab02521605ba3d16a46d.png We've been hard at work producing a new patch which should cover a lot of issues you guys have been having with the game, including for our international audience in Germany and China. Please continue posting your issues in the forums and we'll continue to update the game accordingly. Check out the full forum post, here! Cha
2019-02-27 14:07 UTC · Community Announcements · Moonsugar
Today is the launch of our story-driven adventure Tech Support: Error Unknown! The game is available for Windows, Mac and Linux at end of business day in the CET region and to celebrate the release, there will be a 10% discount for the week of launch! https://steamcdn-a.akamaihd.net/steamcommunity/public/images/clans/32077085/275814fd922a05f638b5ab02521605ba3d16a46d.png https://youtu.be/O3--G3LVBEU Tech Support: Error Unknown is a unique adventure game that recruits players as new-starters in the IT department of a large high-tech corporation. From a virtual desktop interface, you’ll chat with
2019-02-26 14:00 UTC · Rock, Paper, Shotgun · contact@rockpapershotgun.com (John Walker)
Developer: Dragon Slumber Publisher: Iceberg Interactive Release: February 27th On: Windows, Mac, Linux From: Steam Price: TBA I’m all in favour of as many A Normal Lost Phone/Orwell-like games as people can make. A fake phone or desktop, in which a story plays out via the mundane apps we are used to using every day. But, they do tend to miss more often than they hit. Tech Support really needs some. (more…)
2019-01-29 14:36 UTC · Community Announcements · Moonsugar
We confirm that the release date leaked by Indigo is correct. Tech Support: Error Unknown will be launching for PC, Mac and Linux on February 27th! https://steamcdn-a.akamaihd.net/steamcommunity/public/images/clans/32077085/275814fd922a05f638b5ab02521605ba3d16a46d.png Tech Support: Error Unknown casts players as new-starters in the IT department of multinational corporation Quasar Telecommunications, which, you soon discover, does not appear to be it what it seems. From the Spectrum OS virtual desktop interface, you’ll chat with customers and colleagues through an organic procedural dialogue s
2019-01-23 16:06 UTC · Community Announcements · Moonsugar
https://steamcdn-a.akamaihd.net/steamcommunity/public/images/clans/32077085/ba8421a4b809d6b0a8dd312aee34555bba8f015e.jpg >>THE COUNTDOWN HAS BEGUN TO THE LAUNCH OF SPECTRUM OS: 02-27-2019
2019-01-18 16:39 UTC · Community Announcements · Moonsugar
https://steamcdn-a.akamaihd.net/steamcommunity/public/images/clans/32077085/928656f63c93b8bbb212f3c597aff2fcbf8a9e9b.jpg >>THERE IS A GREAT SECRET, WHICH MUST NOW BE DIVULGED. QUASAR HAS BEEN LYING TO YOU, ITS CUSTOMERS AND THE POPULATION AT LARGE. THEY HAVE BEEN USING THIS LIE TO STEAL AND BLACKMAIL THEIR WAY INTO SUCCESS. DO NOT TRUST QUASAR. DO NOT LET THEM CHARM YOU WITH THEIR WORDS. WE ARE INDIGO, AND WE INTEND TO TAKE THEM DOWN ONE WAY OR THE OTHER. IF YOU VALUE YOUR PRIVACY AND YOU VALUE OUR DEMOCRACY, STAND WITH US AGAINST THE USURPERS AND LET US FREE OUR NATION FROM THEIR CORRUPTION.
2019-01-16 16:30 UTC · Community Announcements · Moonsugar
Quasar Telecommunications (NASDAQ:QTC, an Iceberg Interactive/Dragon Slumber company) today announced the expansion of its Tech Support services with the launch of a new direct-to-employee operating system, Spectrum OS, in the first quarter of 2019. This product will enable new and existing employees to work remotely via Windows, Mac and Linux, and will offer customers a more personal and efficient support service. The system quickly allocates support tickets with full visibility, security, and control. A trial of Spectrum OS is available to Quasar employees now! https://store.steampowered.com
2019-01-16 14:08 UTC · Rock, Paper, Shotgun · contact@rockpapershotgun.com (Alice O'Connor)
What if tech support helpline jobs weren’t a crushingly unhappy grind for poor pay but a gateway to a world of intrigue? You can catch a glimpse of that in the Tech Support: Error Unknown free demo released today. It’s one of those games where your whole view is presented as a computer desktop–Uplikes, as the genre is known far and wide in honour of Uplink–and we play with a variety in-game applications and scripted responses to resolve customers’ issues to their satisfaction. (more…)
2018-10-16 15:32 UTC · Community Announcements · Moonsugar
https://steamcdn-a.akamaihd.net/steamcommunity/public/images/clans/32077085/d0cdb10bff8078c92ad760fdc836f3664eb8ae41.jpg Dear future employee, On behalf of Quasar Telecommunications, I am excited to extend a unique opportunity to join our community. By clicking the preferred link below, we will connect you to the associated channel directly. I know you will make a proud addition to the Quasar family. Best regards, Kamala @ Quasar Tech Support Director Facebook Twitter Reddit Official website
2018-09-28 17:20 UTC · PC Gamer
Tech support: We need it, but we don't like it. But what if we were part of it? And what if, during the discharge of our dull day-to-day duties, we discovered that there's more going on in the world around us than meets the eye? That behind all those error messages and angry customers, something sinister was happening? That's the setup for Tech Support: Error Unknown, a "story rich adventure" set to come out in February.  As a new employee of Quasar Telecommunications, you're outfitted with a purpose-built computer that enables you to work your tech support j
2018-09-27 13:25 UTC · Community Announcements · Moonsugar
https://steamcdn-a.akamaihd.net/steamcommunity/public/images/clans/32077085/3a6916691159e80c95f972b7f55d8396930fe123.jpg We’re proud to announce our partnership with publisher Iceberg Interactive for Tech Support: Error Unknown, a story rich adventure game. In Tech Support: Error Unknown players assume the role of a tech support specialist who discovers that their new job is not at all what it seems. The game currently has a release slot of February 2019 for Windows, Mac and Linux. Dragon Slumber’s Kevin Giguère: ”I wanted to present the opposite perspective to a situation most of us are famil
Full appinfo as delivered by Steam PICS, changenumber 37437721. Also at /api/app/781480/raw.
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